Social Media has changed everything! Online communities like Twitter, LinkedIn, or Facebook users can definitely decide where you might get future business. Especially with those millions of people who use smart phones for all their communications! Your company or service may be getting hundreds or thousands of good or bad reviews on the new mobile sites like Gowalla or Foursquare, either building up your reputation or tearing it down without you even knowing it. You need social media management. Social Networking sites are growing exponentially. A Social Media Manager through effective social media management strategy can help you build a positive presence and increase your customer base.